PMS
Booking & Reservation
Golf
Ticketing
Resort Management Software
PMS
POS
eCommerce
POS
eCommerce
Unify & merge guest data from multiple systems and drive more direct bookings & guest loyalty.
Unify & merge guest data from multiple systems and drive more season pass & lift ticket sales.
Unify & merge customer data from multiple systems and drive more in-store and online purchases.
Unify & merge customer data from multiple systems and drive more customer retention and sales.
Create captivating, open-worthy emails that lead to improved guest satisfaction and increased bookings.
Create personalized, omnichannel experiences that reach your guests where they are most active.
Collect the data you need and grow your database through fully customizable landing pages.
Use your enriched data to build hyper-segmented audiences for your direct mail campaigns.
Integrates directly with 125+ source systems to enhance your greatest asset—your guest data.
Impactful marketing starts with cleansed & enriched guest data.
Build custom audiences that are as simple or complex as you need, depending on the campaign.
Your ability to measure results and improve campaigns is the key to marketing success.
Before switching to Ascent360, Mt. Hood Meadows struggled to communicate with their guests in a personalized and meaningful way. They were using an insufficient tool to send “batch and blast” emails that were irrelevant to many of their guests and lacked visibility into valuable data such as buying behavior and past purchases.
Because Mt. Hood Meadows offers a wide variety of services to their guests, disjointed data made it impossible to deliver critical information to each segment, such as season pass holders, out of town visitors, rental purchasers, etc. Without the ability to create hyper-targeted segments (i.e., people who attended an event in the summer), they were unable to personalize their marketing and communicate with their guests in an impactful way.
After implementing the Ascent360 customer data platform into their tech stack, Mt. Hood Meadows gained instant access to cleansed, unified data and the ability to quickly build targeted audiences for social ads, as well as segments for automated pre-arrival campaigns, closures and delays, daily snow reports, and events. Communicating key updates has been incredibly helpful in optimizing the overall guest experience. One of their most high-impact segments is season pass holders — in fact, they generated $600K in revenue from a single segmented Pass Renewal campaign.
Mt. Hood Meadows now also has access to comprehensive reporting, where they can track key metrics such as open rates, click throughs, and engagement. Since switching to Ascent360, they have seen click-through rates for event-based emails rise to 50%+. Mt. Hood Meadows can use these metrics and indicators to determine how emails perform
differently in summer versus winter and improve future communications. This powerful combination of targeted, automated marketing has resulted in increased guest retention, loyalty, and satisfaction.
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Hello Valued Clients,
Ascent360 is experiencing an outage with one of our partners resulting in some instances of our CDP Platform being unavailable. Our partner is aware of the issue and working on a resolution as soon as possible. We do not currently have an ETA for when this issue will be resolved, but we are working with all urgency on a resolution. We will notify you once this issue is resolved.
Thank you for your patience,
Ascent360 Support Team
