Plateaued Email Marketing: How To Repair and Grow Customer Retention
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Webinar

Plateaued Email Marketing: How To Repair and Grow Customer Retention

Ascent360 CEO, Scott Buelter, and Director of CRM, Molly Holmes of Alterra Mountain Company speak at Outdoor Retailer about how to repair and grow customer retention.

Watch The Webinar Now

Key Takeaways:

  • Your outdoor enthusiast consumer is likely receiving over 100 emails a day. Are you sending the same email to your entire customer database? 

  • Since COVID, U.S. adult shoppers shifted to email as the preferred channel to receive advertisements and communication. Has your business kept up with this shift and trend? 

  • Learn how to easily enrich your customer data and segment and “automatically” engage your prospects and customers, along with the importance of establishing and understanding your metrics. Break down and easily help determine your average order value and your average customer lifetime and value, etc. 

  • Overview of digital best practices and ways to speak to a prospect like a prospect and a customer like a customer and the importance of personalized, targeted marketing for client retention and increased sales.

"With the Ascent360 CDP, we learned that our best customers (those with a 555 RFM score) generated far more revenue with a much higher return."
Molly Holmes
Direct Marketing Manager

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Hello Valued Clients,

Ascent360 is experiencing an outage with one of our partners resulting in some instances of our CDP Platform being unavailable. Our partner is aware of the issue and working on a resolution as soon as possible. We do not currently have an ETA for when this issue will be resolved, but we are working with all urgency on a resolution. We will notify you once this issue is resolved.

Thank you for your patience,

Ascent360 Support Team