PMS
Booking & Reservation
Golf
Ticketing
Resort Management Software
PMS
POS
eCommerce
POS
eCommerce
Unify & merge guest data from multiple systems and drive more direct bookings & guest loyalty.
Unify & merge guest data from multiple systems and drive more season pass & lift ticket sales.
Unify & merge customer data from multiple systems and drive more in-store and online purchases.
Unify & merge customer data from multiple systems and drive more customer retention and sales.
Create personalized, omnichannel experiences that reach your guests where they are most active.
Impactful marketing starts with cleansed & enriched guest data.
Build custom audiences that are as simple or complex as you need, depending on the campaign.
Create captivating, open-worthy emails that lead to improved guest satisfaction and increased bookings.
Your ability to measure results and improve campaigns is the key to marketing success.
From a single 188 mile, 24+ hour run, the Ragnar Relay Series has grown to be the largest overnight relay with over 50 races in the US, Canada and Europe. Ragnar wanted to solve for over-sending multiple emails to their sizable database because they didn’t know the runner’s profile. They wanted to customize messages to better drive race registrations and build greater loyalty.
Ragnar turned to Ascent360 to seamlessly integrate multiple data sources, create a comprehensive customer view and to automate highly targeted, revenue-generating campaigns.
The Ascent360 CDP provides a clean, 360° view of each prospect and customer. Together with their dedicated Client Success Manager, Ragnar switched to dynamic content and built a program, where the CDP looked at the previous races run, proximity to a race, etc. to score each race by runner. Once the database is scored, segmented audiences are automatically sent to Ragnar’s email service provider. With the information from the CDP, a single template with multiple dynamic pieces is populated for each person. Now, runners receive personalized marketing, which cut down on the overall volume, but also opened the door to endless opportunities Ragnar didn’t have previously.
Case Study Steamboat Resort Leverages Their Data to Create Exceptional Guest Experiences Download Case Study Share: Steamboat Ski Resort is a prestigious mountain resort in
Case Study Crystal Mountain Ski, Golf & Spa Resort Unifies Their Guest Data and Grows Their Database Download Case Study Share: Crystal Mountain is a
Case Study Mt. Hood Meadows Personalizes Guest Experience Using Audience Segmentation Download Case Study Share: Mt. Hood Meadows is a popular mountain resort located in
