Ascent360 + GUEST RESEARCH INC
Unified NPS Survey Data for More Loyal Guests
The Ascent360 + Guest Research, Inc. integration delivers a single, unified view of your guest satisfaction and NPS survey data, empowering you to personalize marketing, increase engagement, and boost revenue.
Partnership Overview
Built for hospitality, Ascent360’s Customer Data Platform integrates seamlessly with Guest Research Inc., enabling ski resorts and attractions to enrich and activate guest profiles through precise segmentation and intuitive automation. This helps drive repeat visits, loyalty, and revenue across targeted email, SMS, paid ads, and direct mail.
Unified Reliable Data
Your Guest Research, Inc. data is automatically unified and enriched alongside your other data, providing a single source of truth that you can trust.
Smarter Campaigns
Use your guest survey data to build precise audience segments and automate personalized campaigns across email, SMS and guest feedback.
Streamlined Efficiency
Your Guest Research, Inc. data is automatically refreshed daily to eliminate manual exports, minimize errors, and maintain full compliance across every campaign.
Hands-On Support
From onboarding to ongoing support, receive expert guidance designed to accelerate ROI and fit the unique needs of your property.
About Guest Research, Inc.
Guest Research is a guest satisfaction research firm that runs Net Promoter Score (NPS) survey programs for ski resorts, lodging properties, and attractions. Its platform includes:
– NPS & guest satisfaction surveys designed for the ski industry and customized to each client
– Satisfaction driver analysis to show which parts of the guest experience most influence loyalty
– Research across guest types including skiers, riders, lodging guests, meeting planners, and members
– Visitor studies covering golf, parks, spas, and other on-property experiences
– Branding and positioning research to understand how guests perceive the resort
– Consultative support to turn survey results into action
