Why Hotels and Resorts Choose the Ascent360 CDP + CRM

From unified guest data across the entire tech stack to white glove client support, hear directly from hoteliers about why they chose the proven Ascent360 CDP and CRM to fuel their marketing.

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Linchris Doubles Direct Booking Revenue with Ascent360

%
Increase in ROI within first year of using Ascent360

“The partnership is what sets Ascent360 apart. As hoteliers, we crave real relationships with our vendors. The level of segmentation that is possible opens doors to marketing that we never could have done before, and having a team that is right there with us makes all the difference.” ~Greg N., Corporate Director of Marketing

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Real Hoteliers. Real Experiences.

Hear from hotels and resorts why they chose the AI-First Ascent360 CDP and CRM.

“Ascent360 is the best-in-class choice for Hotel del Coronado. This AI-first CDP seamlessly ingests multiple data streams, enabling advanced segmentation and automated campaigns.”

Robert M., Complex Commercial Director

“In hospitality, a personal touch really goes a long way, and Ascent360 has allowed us to be far more thoughtful and targeted in our outreach. We’re now creating more strategic, segmented campaigns that better reflect our guest journey and have led to stronger engagement and results.”

Gabriela B., Marketing Manager

“Working with Ascent360 has enabled us to house all of our guest interactions under one roof, allowing for simple segmentation of unique
customer audiences for a variety of marketing communication channels.”

Kiersun S., Director of Marketing

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“One of the standout aspects of working with Ascent360 has been the exceptional level of customer support their team provides. Nearly a year into using the platform, our experience from a customer service and partnership standpoint has been overwhelmingly positive.”

Dash H., Director of Marketing

“We’ve been really impressed with Ascent360. The team’s professionalism and support made onboarding simple, and the platform not only unifies our customer data but also streamlines our processes and improves workflows, making it easy to segment audiences and deliver personalized marketing that drives real results.”

Matt E., Director of Marketing

“We highly recommend working with Ascent360 to amplify your data and use it to better communicate with your guests. Plus, their client success team is amazing!”

Anna H., Marketing Manager

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Frequently Asked Questions

Are Ascent360 reviews verified or are they marketing quotes?

Every quote on this page and any other collateral is attributed to a named contact at a named hotel or resort, and links to that client’s full case study, where applicable. Ascent360 does not publish anonymized or aggregated testimonials.

What types of companies use Ascent360?

Ascent360 is purpose-built for hotels, hospitality management companies, ski- and all-season resorts, DMOs, and outdoor leisure destinations.

Why do hoteliers choose Ascent360 over other hospitality CRMs?

Hoteliers most frequently cite three main reasons for choosing Ascent360 over other CRM/CDPs:
1. Guest data unification and enrichment across the entire tech stack, not just the PMS
2. Faster time-to-value with native AI, email, SMS, and guest feedback functionality
3. A client support team that shows up as an extension of your own staff and has decades of combined hospitality industry experience

How does Ascent360 compare to Revinate, Cendyn, or Inntopia based on client feedback?

Ascent360 vs Revinate: Hoteliers value Ascent360’s hands-on client support model and true CDP architecture, specifically that Ascent360 unifies and enriches data from every source your property uses – not just the PMS. For a more detailed comparison, click here.
Ascent360 vs Cendyn: Hoteliers highlight Ascent360’s stronger segmentation and native email, SMS, and guest feedback functionality, which make it a true marketing suite rather than a patchwork of add-on tools. For a more detailed comparison, click here.
Ascent360 vs Inntopia Marketing Cloud: Hoteliers and ski resorts value Ascent360’s built-in marketing suite – no third-party tools or additional costs required. For a more detailed comparison, click here.

Earn More Direct Bookings

Join the hundreds of hotels and resorts using Ascent360 to increase direct bookings, deepen loyalty, and create hyper-personalized guest experiences at scale.

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