Turn Data Silos into Data Synergy with the Ascent360 CDP
Why settle for “good enough” when your team can excel with a proven Customer Data Platform (CDP) that powers efficiency through automation? The Ascent360 CDP integrates & enhances guest data daily across all sources (PMS, Spa, Golf, etc.), turning your hotel’s database into a living, breathing system that enables smarter cross-channel marketing.
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How AI is Revolutionizing the Hospitality Industry
The hospitality industry is unique in many ways—services and properties are diverse, guests come from a wide range of backgrounds and interests, and smooth operations are crucial for a pleasant experience (for both guests and employees). AI has many important roles to play within hospitality, including enhancing customer service, simplifying operations, improving data analysis, and much more. Let’s break down what you need to understand about AI in hospitality and competitive strategies to make it work for you.
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Client Spotlight: Steamboat Resort
Steamboat Resort, a prestigious mountain resort in Colorado, fondly known as Ski Town, USA, steadily grew their database by a respectful 7% year-over-year, on average. By utilizing the data from all their systems (PMS, Ticketing, F&B, etc.) they are able to segment smarter, automate more &Â personalize their marketing across channels.
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