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How Bike Retailers Can Create Customers for Life

How Bike Retailers Can Create Customers for Life

Earlier this month, Ascent360’s CEO & President, Scott Buelter, sat down with Heather Mason, President of the NBDA for a recent episode of Bicycle Retail Radio. They discussed optimizing bike retailer marketing through data, analytics and technology, best practices of data collection and the importance of offering personalized, customer-centric service. The following is a recap of their conversation and includes tips & tricks to creating customers for life.  

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Secrets to Sophisticated Segmentation

Secrets to Sophisticated Segmentation

For anyone who is either dipping their toes into the world of segmenting data or has considered doing so to level up their customer communications, the following breakdown of segmentation and its benefits is a great place to start. Segmentation is a journey and is meant to be the building blocks on which you structure your marketing strategy. The better you understand your customer data and how you can use it to personalize your messaging, the greater results you’ll see in conversion, retention, and authentic customer relationships.

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Turning One-Time Buyers into Lifelong Customers Using Data-Driven Marketing

The bike industry is booming right now, and so many retailers are wondering how to maintain impactful relationships with their customers and prospects as the retail landscape continues to evolve. Rob Solomon, Senior Account Executive at Ascent360, recently presented at the CABDA West expo on the importance of using customer data to send the right messages, to the right people, at the right time.

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How Ski Resorts Can Use Data-Driven Marketing to Maximize Engagement with All Types of Guests

How Ski Resorts Can Use Data-Driven Marketing to Maximize Engagement with All Types of Guests

Providing an outstanding guest experience is an important area of focus for the ski resort industry. Guests are expecting personalized communications before, during, and after their visit — but when resort data is scattered across multiple systems, using that data to personalize communications can be challenging.

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A Look Inside CABDA: Communicating with Today’s Customer and Meeting Them Where They’re At

A Look Inside CABDA: Communicating with Today’s Customer and Meeting Them Where They’re At

We know that many bike retailers are unable to travel right now and may not have been able to attend the CABDA show this year, so we wanted to bring the CABDA experience to you. There was so much valuable information shared and discussed about the bike industry, the current retail landscape, and business growth.

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We Are 2 For 2!

We Are 2 For 2!

For a second year in a row Ascent360 was nominated for Bank of America Merrill Lynch’s Colorado Companies to Watch. The award honors companies from across the state for the positive impact on Colorado. The 50 winning companies are recognized for:

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Ascent360 in OUTSIDE Magazine’s 50 Best Places to Work!

Ascent360 in OUTSIDE Magazine’s 50 Best Places to Work!

Ascent360 Named One of Country’s Best Employers Ascent360 is proud to be selected as one of OUTSIDE Magazine’s country’s best employers in its “50 Best Places to Work in 2018”  list. Winning companies value productivity in combination with an active, eco-conscious lifestyle for a fulfilling experience inside and outside the office. 

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